Not every medical ride needs an ambulance, but many need more than a rideshare can offer. Our non-emergency medical transportation (NEMT) service is for patients who need reliable transportation to medical appointments, dialysis, chemotherapy, physical therapy, and post-surgical follow-ups.
Our chauffeurs are trained to assist with boarding, help with mobility aids, and communicate gently with patients who may be anxious or in recovery. We coordinate directly with your care team, case manager, or family member when needed.
Who uses our NEMT service
- Seniors who no longer drive but are otherwise independent
- Patients returning home after outpatient surgery
- Dialysis and chemotherapy patients on recurring schedules
- Physical therapy and rehabilitation appointments
- Family members coordinating care for a loved one
- Assisted living residents on appointment days
- Insurance- and case-manager-coordinated trips
What's included
- Door-through-door assistance (we help in and out of the home)
- Waiting time included during the appointment
- Companion chauffeurs trained in patient sensitivity
- Wheelchair-accessible vehicles on request
- Direct coordination with your case manager or family
- Detailed receipts for insurance or tax documentation